This Privacy Policy explains how FULTI SERVICES LIMITED (Registration Number 120251031798), with registered office at House No. 4, Bishop Road, Kabulonga, Lusaka, Lusaka Province, Zambia, collects, uses, and protects personal information.

We may collect:

• Full names
• Email addresses
• Country of residence
• Billing information
• Transaction records
• Device information
• Website usage data
• Customer communications

Council AI does not intentionally store complete card numbers, CVV codes, or sensitive authentication data. Payments are processed through secure payment processors, acquiring banks, and card schemes.

Personal information is used to:

• Provide services
• Process payments
• Deliver support
• Prevent fraud
• Maintain transaction records
• Comply with legal and card scheme obligations

Information may be shared with:

• Payment processors
• Acquiring banks
• Visa and Mastercard systems
• Fraud prevention providers
• Regulators and authorities where required by law

Council AI does not sell customer information.

Because Council AI serves international customers, information may be processed outside Zambia through secure service providers.

Records may be retained for accounting, regulatory, chargeback, fraud prevention, and dispute purposes.

FULTI SERVICES LIMITED employs reasonable technical and organizational safeguards to protect personal information.

Customers may request access to, correction of, or deletion of personal information by contacting support@fulti.co.zm.

FULTI SERVICES LIMITED · Registration Number 120251031798 · House No. 4, Bishop Road, Kabulonga, Lusaka, Lusaka Province, Zambia · support@fulti.co.zm · fulti.co.zm